Shipment
How long is your delivery time?
As long as our goods are in stock, the delivery time is max. 48 hours (only on working days).
How much are the shipping costs?
The shipping costs within Germany are 7.95 euros. We ship with DHL.
Do you also ship worldwide?
Right now we are concentrating on Europe.
My order
How can I cancel my order?
In the shop you have the option of canceling your order. Alternatively, you can always email us.
What happens if I receive the wrong product?
In this case, please contact us immediately after receiving the goods. We will then send you the correct product as soon as possible.
Do you offer an exchange for defective products?
We have a two-year guarantee on the case and on the steel bracelet. We always reserve the right to repair your product. Otherwise you will of course receive a new product from us.
product
How can I return the product?
In compliance with the right of withdrawal you can fill out this form and send it back to us by email or post:
Adam & Eve Concept
Kaan GmbH
Hertichstr. 81
71229 Leonberg
mailto: info@adamandeve-concpet.de
Tel.: 07152 - 3383535
Model cancellation form
I hereby cancel (n) I/we(*) the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
-Ordered on (*)/ Received on (*)
- Name of consumer(s)
-Address of consumer(s)
Signature of consumer(s) ( only in the case of notification on paper)
- Date
(*) delete whichever is not applicable.
Can I exchange the bracelets?
Only the leather and steel straps are interchangeable. You can also order a leather bracelet in addition to your steel bracelet.
Will there be new products soon?
We are constantly striving to expand our portfolio. Some new products are already in the starting blocks.